Project Development Manager

Purpose of this position 

We are seeking a dynamic and commercially minded Project Development Manager to lead our early engagement project coordination team. You will manage a team of a Business Development Team Leader and 5 Project Coordinators to maximise project opportunities, keeping your finger on the pulse by ensuring our data is accurate, informative and guides our Commercial team to secure orders.

Key responsibilities

• Lead and manage a team of a Business Development Team Leader and 5 Project Coordinators, driving a high-performance culture
• Facilitate incoming leads from Barbour ABI and NBS sources in line with our Commercial strategy to add to our pipeline
• Oversee the identification, tracking, and development of leads and active enquiries prior to quotation
• Ensure a proactive approach to Architects, Main Contractors, and Specifiers via all communication channels, creating trusted relationships by tactical questioning relating to each project opportunity, and maintain close engagement on a regular basis
• Capture all “Strategic Partnership Agreement” pipelines and ensure that all qualified opportunities are loaded into our CRM system at all stages of the project timeline
• Ensure Salesforce is fully and accurately populated with all relevant internal and external stakeholders, including accurate dates for each package.
• Set tasks for incoming leads with the appropriate internal stakeholders via commercial teams and manage progress via CRM reporting
• Support the external sales team by coordinating project updates, next actions, and commercial opportunities
• Drive commercial performance through strong leadership, process ownership, and effective communication
• Strive for betterment by highlighting efficient ways of working by proposing changes to systems and processes
• Manage CRM dashboards and reports to ensure data accuracy and to steer the commercial team based on trend analysis
• Capture and record all relevant market insights from you and your team to commercial intelligence to our Marketing department
• Record “Eyes and Ears” information from customers and industry news relating to competitor activity
• Analyse and report on “Won vs Lost” Opportunities, executing a deep dive into Lost reasons to our Commercial team
• Connect with Technical Services to ensure alignment of data and opportunities, focusing on the shift in ownership through the project journey
• Own and manage housekeeping activities to ensure Salesforce CRM system is clean, clear and always up to date
• Create and manage a forecasting tool to provide projected sales for forthcoming months providing an insight for Manufacturing and Operations teams.
• Collaborate with marketing team to support campaigns relating to NPS and events
• Gain a clear understanding of UK market conditions monitoring the shift in quantities of construction start dates and provide a monthly report to the commercial team
• Set monthly KPIs to monitor the success of your team and deliver a report to ensure these are on track to success
   

The above outlined responsibilities are not exhaustive, and you may be required to carry out other tasks that are appropriate to your role in addition.

Qualifications

• Project management training or certification  
• High level of education with strong literacy, numeracy, and communication skills  
• Salesforce or CRM training/certification (desirable)  
• Industry-relevant experience in construction

Job Function Technical Knowledge and Skills

Skills:

• Project management and team leadership 
• Strategic and commercial thinking 
• CRM proficiency 
• Strong verbal and written communication
• Stakeholder engagement and influencing 
• Process design and implementation 
• Analytical reporting and insight generation

Knowledge:

• Construction industry project lifecycles 
• Passive fire protection systems and regulatory context 
• Contracting and tendering processes 
• Key industry stakeholders (architects, main contractors, specifiers) 
• Internal sales and account coordination practices

Personal Attributes

What We’re Looking For: 

• A proactive and driven leader who thrives in fast-moving environments 
• A strategic thinker with excellent attention to detail and follow-through 
• A confident communicator who can represent the business with senior stakeholders 
• Someone with the right attitude, skills, and industry knowledge to make an immediate impact
   

Behaviours 

• Proactive and hands-on mindset 
• Results-driven with high accountability 
• Collaborative and communicative 
• Analytical and detail-oriented