Commercial Administrator

Purpose of this position 

This role will provide administrative support for both our external Commercial team and Group Marketing team. It offers a great opportunity for either an entry level role or for someone looking for exposure to the Sales and Marketing aspects of a business, as you will directly support external sales colleagues as well as the Marketing team.

Key responsibilities :

CPD Seminars – Coordinate all CPD seminar requests to ensure bookings and engagement are fulfilled.

External Sales administration – general administration duties to support identified external people in the field by ensuring all activities are accurate and up to date.

Marketing administration – support and execute tasks relating to marketing activities

Qualifications

• A-Level or higher education qualification (desirable).
• Hold a grade 5/c or above in Maths and English GCSE (essential).
• Sound knowledge and proven experience of IT systems (including CRM) with fast and accurate typing skills (essential)

Job Function Technical Knowledge and Skills  

• You will own the journey of a CPD seminar.
• Responsible for capturing incoming CPD requests from all customer types and facilitating the best suited person for delivery in with face-to-face engagement or video presentation.
• Record all feedback via CRM system to ensure all data is accurate daily.
• Regular connection with identified external commercial people to ensure that all relative administration tasks are understood and completed within a timely manner.
• Support with booking of hotels and transport (typically UK trains) as and when required.
• You will process the monthly expense claims of our external sales team via Concur software.
• You will undertake vital administrative tasks for the Marketing team including support relating to events, exhibitions, merchandise and purchase orders. 
• Maintaining stock of promotional merchandise (based at Maesteg head office).
• Ordering workwear and merchandise as required.
• Able to travel (UK) and stay overnight as required, as you will likely be needed to support at industry events.
• Capture all relative information from Siderise training sessions with customers, and Off-site exhibitions and events, then record data within our CRM system accurately.
• Work with our Marketing team to capture Leads in readiness to convert to contacts or opportunities.

Personal Attributes  

• Confident in working with and meeting new people. 
• Take pride in quality of work and will want to make improvements when you see the opportunity.
• Enjoys working as part of a team, but able to work autonomously.
• Professional presentation style to customers and colleagues.
• Logical approach to planning and the ability to cope well under pressure.
• Pro-active and results-orientated, focused on meeting schedules, deadlines and performance goals.
• Ability to learn quickly and a desire for continuous self-improvement.
• Highly self-motivated and collaborative, using initiative and a “can do” attitude.
• Establish and develop internal relationships to provide value and support to other departments and to secure their effective help where necessary.