SIDERISE provides the following technical support services:
SIDERISE can offer engineering evaluations to provide an assessment of the project specific expected fire resistance performance of our products
Engineering evaluations take into consideration the specific arrangement of the application and the requirement of relevant building regulations or building code for the territory.
Engineering evaluations make reference to our existing product and system test library.
Certain arrangements can require project specific product or system testing.
In addition to our range of standard details (please see resources) the SIDERISE technical team can support the development of bespoke details to suit individual project requirements.
We believe that product testing is critical to ensure that products perform exactly as intended – that is why we are committed to test our products as often as possible.
We have extensive experience in multiple BS 476-20, EN 1366-4, EN 1364-4 and prEN 1364-6 product tests.
We are always pleased to partner with our key customers to develop project specific solutions validated through project specific testing.
SIDERISE recognise the importance of system testing to verify the performance of a specific arrangement.
We have been involved in several BS 8414 and NFPA 285 system tests, please see our system test library below.
We are able to support customers with system design advice, assembly drawings review, and onsite support at the system testing facility.
We additionally can assist with the understanding of system testing results and classification.
SIDERISE is passionate about training and education and offers both remote and onsite product CPDs.
Available Product CPDs:
Installation training and advice – please see Site Services below for more information.
SIDERISE can provide installation training both remotely and onsite, tailored for both product installers and site managers.
The training covers all aspects of product installation including H&S, storage, handling and cutting.
This method of training has proven to be an effective and valued process – resulting in the consistently high quality of installations carried out by the many contractors that we have worked with.
SIDERISE can offer our customers a site inspection service where one of our site services team will carry out inspections on our installed products.
For key accounts an enhanced service can be provided (by agreement) which can include:
SIDERISE have developed a simple-to-use inspection app to enable the efficient recording and assessment of the installation of our products by your onsite team.
Our site services team can demonstrate benchmark installations either remotely or onsite, to demonstrate optimum methods for both product performance and installation efficiency.
In a world where building designs are becoming increasingly unique, we understand that sometimes details can become complex. In these cases, a project specific mock-up can be provided to demonstrate how complex details can be resolved.